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Shipping & delivery

Shipping Policy

Last updated: September 15, 2026

Thank you for shopping with LYNXAR. This Shipping Policy explains how we process, dispatch, and deliver orders placed through lynxar.in.

Order Processing & Dispatch

Orders confirmed before 5PM will be dispatched within 48 hours. Thank you for your patience.

Orders placed after 5PM, on weekends, public holidays, or during high-volume periods may begin processing on the next available working day.

Once your order has been dispatched, delivery time depends on the shipping destination, courier service, serviceability, weather conditions, public holidays, and other factors outside our reasonable control.

Delivery Estimates

Any delivery date or delivery timeframe displayed on our website, checkout page, order confirmation, or tracking page is an estimated timeframe and not a guaranteed delivery date.

We always aim to deliver orders as quickly as reasonably possible.

Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your order.

From time to time, LYNXAR may offer free shipping, promotional shipping, or minimum-order-value shipping offers. Any applicable conditions will be displayed on our website or during checkout.

Order Tracking

Where tracking is available, tracking information will be provided after your order has been dispatched.

Please allow some time after dispatch for the courier tracking system to update.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address, phone number, and contact information when placing an order.

If you notice an error in your shipping details, contact us as soon as possible at:

thelynxar@gmail.com

We will try to update the information before dispatch, but changes cannot be guaranteed once the order has entered processing, fulfillment, or shipping.

Delayed Orders

Delivery delays may occasionally occur due to:

Courier or logistics delays
Weather conditions
Public holidays
High order volumes
Regional service disruptions
Incorrect or incomplete delivery information
Events outside our reasonable control

If your order appears significantly delayed, contact us at thelynxar@gmail.com with your order number.

Failed Delivery or Returned-to-Sender Orders

If delivery cannot be completed because of an incorrect or incomplete address, repeated unsuccessful delivery attempts, refusal of the parcel, or inability to contact the recipient, the package may be returned to us by the courier.

If this happens, please contact thelynxar@gmail.com so we can review the available options.

Additional shipping charges may apply where a customer requests re-shipment after a failed delivery caused by incorrect customer-provided information, where permitted by applicable law.

Damaged or Incorrect Orders

If your parcel arrives damaged, defective, or contains an incorrect item, please contact us as soon as possible at thelynxar@gmail.com.

Please include:

Your order number
Clear photos or videos of the issue
A short description of the problem

We will review the issue and provide an appropriate resolution in accordance with our Return & Refund Policy.

International Shipping

Where international shipping is available, eligible destinations and applicable shipping charges will be shown during checkout.

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country. Where applicable, these charges may be the responsibility of the customer unless otherwise stated at checkout.

Customs processing may also affect delivery times.

Contact Us

For shipping, tracking, delivery, or order-related questions, contact:

LYNXAR
Website: lynxar.in
Email: thelynxar@gmail.com
Location: Gaya, Bihar, India

Returns & exchanges

Return & Refund Policy

We have a 14-day return policy, which means you must contact us within 14 days after receiving your order to request a return.

To be eligible for a return, the item must be in the same condition in which you received it — unworn, unused, unwashed, with original tags attached, and in its original packaging. You may also be required to provide your order number, receipt, or other proof of purchase.

To request a return, please contact us at thelynxar@gmail.com.

Please do not send any product back without first contacting us and receiving return instructions. Returns sent without prior approval may not be accepted.

Our return location is Gaya, Bihar, India. The complete return shipping instructions and address will be provided after your return request is approved.

Return Processing Fee

For eligible change-of-mind returns, a 10% return processing fee will be deducted from the amount paid for the returned item(s), after any discounts.

The remaining eligible amount will be refunded once the returned item has been received, inspected, and approved.

For partial returns, the 10% processing fee applies only to the item(s) being returned.

The 10% processing fee does not apply if the product you received is damaged, defective, or incorrect.

Damaged, Defective or Incorrect Items

Please inspect your order after delivery.

If your item arrives damaged, defective, or different from what you ordered, contact us as soon as possible at thelynxar@gmail.com with:

Your order number
Clear photos or videos of the issue
A brief description of the problem

Our team will review the issue and provide the appropriate resolution.

Non-Returnable Items

Returns may not be accepted for items that:

Have been worn, washed, used, altered, or damaged after delivery
Have missing or removed tags
Are not in their original condition
Were personalized or custom-made specifically for the customer
Are otherwise marked as non-returnable before purchase

Sale or promotional items may have different return conditions where clearly stated at the time of purchase.

This does not affect any rights you may have for defective, damaged, incorrectly supplied goods, or other rights available under applicable law.

Exchanges

If you would like a different size, colour, or product, please contact us at thelynxar@gmail.com.

Depending on availability, we may ask you to return the original item and place a new order for the replacement product.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, the eligible refund amount will be processed to your original payment method where available.

Please allow up to 10 business days after approval for the refund to be processed. Your bank or payment provider may require additional time for the amount to appear in your account.

If more than 15 business days have passed since your refund was approved, please contact us at thelynxar@gmail.com.